Analytics & reporting
With Chatmeter’s Analytics Studio, transform every click, search query, and customer review into tangible, actionable data that you can use to implement agile changes at a single location, within a region, or company-wide. By using metrics aggregated from providers like Yelp, Google, Apple Maps, and Facebook, trust this single source of truth to access unprecedented insight into the minds of your buyers.
Propel your brand strategy with real-time analytics
For multi-location brands, managing a strong and responsive online reputation across dozens, hundreds, or even thousands of stores isn’t easy. The good news? Each time a customer interacts with your brand online, the experience offers a virtual treasure trove of unstructured data taken straight from the voice of your customers.
Chatmeter’s Analytics Studio transforms every click, search query, and customer review into tangible, actionable data that you can use to implement agile changes at a single location, within a region, or company-wide.
By using metrics aggregated from providers like Yelp, Google, Apple Maps, and Facebook, Chatmeter is your single source of truth, offering unprecedented insight into the minds of your buyers. From exploring customer sentiment in real-time to comparing your current star ratings against local competitors, Analytics Studio offers invaluable insider intelligence designed to guide and propel your brand’s success.
Streamlined integrations and customizations
Access honest, unfiltered customer feedback to complement your company’s preferred Business Intelligence (BI) tools including Tableau, Domo, Spotfire, or Qlik. Get specific with your data by building queries that provide your BI team with the metrics necessary to develop smarter business strategies.
Download to learn how Analytics & Reporting can help your brand grow by:
- Uncovering pain points and successes across locations
- Tracking consumer trends, star ratings, and review response rates
- Implementing agile strategies based on real-time VoC data
- Creating and sharing fully customizable reports for transparency
- And much more!