Webinar
Feb 15, 2022
3 big reasons multi-location businesses need local pages
Local & Professional ServicesImprove your online reviews and reputation
Increase 5-star reviews and ensure your customers feel heard with Chatmeter’s end-to-end Brand and Reputation Intelligence Platform and solutions.
Book a DemoProud to partner with these
top brands and more
Reach your perfect buyers – no matter where they may be
From accurate local listings and SEO to engaging with your customers in real-time, you need to be confident your services are always 5-star.
- Have you ever had negative customer feedback go viral?
- Can you hear your customers’ delight and use their feedback to help you grow?
Leverage insights from your top-performing locations to improve your CX and increase customer retention and positive reviews.
85%
of consumers have as much confidence in online reviews as they do in personal recommendations
Elevate your neighborhood and national reputation
Leverage AI-powered insights to get honest, unfiltered, and actionable customer feedback. Boost your online visibility and showcase high-star reviews to build your brand and become the local hero.
Manage your listings
Manage your listings
Get found and stay found with listings management, local SEO, and the ability to manage your social media and online reviews – all from a single platform.
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Build a data-driven strategy
Build a data-driven strategy
Aggregate and analyze customer data with Chatmeter’s Insights and Analytics solution to help customize your customer experience and enhance your marketing strategy.
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Open up a two-way dialogue
Open up a two-way dialogue
Ensure your customers feel heard by responding to each and every online review – even the negative ones – in real-time. Automated incident notifications and responses make it fast and easy.
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Secure more five-star reviews
A well-optimized reputation management strategy needs to be a top priority for your professional services firm to thrive. Read our Why reputation management is a must for service-based businesses blog to understand how you can build your 5-star reviews and drive brand success.
Read MoreStep up your success
Automate customer insights, streamline reputation management, gather customer feedback from surveys, and optimize business listings – Chatmeter delivers all of this and more to help you build a loyal customer community.
Power-up your CX agility with AI
Designed to give you a competitive edge at every location, the Chatmeter platform is easy to use and implement. Enabling automated and real-time solutions, you will experience streamlined operations for online review engagement, sentiment analysis, competitive intel, social listening, listings, SEO, and so much more.
What customers are saying
“We all know that reviews are important and we should be looking at them every day. The best part of this platform are the daily e-mail alerts. It’s a reminder that attention is needed whether a positive or negative review is left by a customer. A reply back is needed for a 1 star review and/or a 5 star review. These e-mail alerts are a reminder to reply back and look at reviews.”
“Chatmeter offers a high level of customer service tailored to our unique needs, which has really made a difference in our experience and we really value their expertise in the local reputation space.”
“Chatmeter has continued to stay true to its mission to help make brand reputation management easy and accessible to businesses big and small.”
Explore more resources
Blog
Jan 19, 2023
3 ways brands can brilliantly use technology to listen in on their customer’s top needs