Supporting industries with transformative CX and RM

Our real-time, local brand intelligence and reputation management powers smarter growth across multi-location industries.

Powering successful reputation management for thousands of global brands

At Chatmeter, we are transforming the art and science behind the customer experience across the retail, restaurant, healthcare, financial services industries, and more.

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Restaurants

Today’s most successful restaurants enhance diner experiences at every touchpoint–dine-in, pick-up, or delivery. Chatmeter helps restaurants lock into their ideal diners’ needs and adjust their CX strategy accordingly.

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Retail

Shoppers know they have choices. Tap into Chatmeter’s AI-powered solutions to quickly respond to customer reviews, listen to the chatter that matters across social media platforms, and ensure you are speaking louder than the competition.

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Healthcare

Whether you’re a dentist, doctor, hospital, clinic, or other health-related provider, delivering an exceptional patient experience is key to running a healthy business. Chatmeter helps healthcare organizations build and demonstrate trust by improving online reviews and response management.

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Financial services

Banking customers are known to be fiercely loyal…until they’re not. With Chatmeter’s review and listing management solutions, financial institutions can spot issues early, keep customers satisfied, and show prospects that they’re making the right decisions with their money.

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Automotive

When customers search online for new cars, used cars, or repair services, the right reviews can have them speeding to your stores. Chatmeter helps automotive brands improve online visibility, understand their business drivers, create loyal customers, and increase foot traffic.

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Local and professional services

Services businesses, like gyms, nail salons, and veterinary clinics, rely on exceptional customer experiences to build word of mouth. With Chatmeter, you can successfully engage with customer reviews and social media activity to make sure your services are delivering on their promise.

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Multi-family housing
and real estate

Perfect future tenants are out there and are always searching for housing online, so it’s vital to be well-ranked and well-reviewed. Chatmeter’s tools help your multi-location housing and real estate brand increase traffic, boost review scores, and improve its page-one presence.

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