Signals 101: Finding the Insights in Your Customer Feedback with Pulse Ai
Signals, launched in January 2024, has revolutionized how multi-location businesses can use and take action on the feedback locked away in their reviews and social posts.
In this training webinar, offered exclusively to Chatmeter clients, Senior Data and AI Product Manager Morrissey Balsamides walks through:
- How Signals works
- Tips and tricks for asking questions and drilling down to impact
- Answers to your questions about Signals
So much customer feedback, so little time. Let our AI analyze it all and send you the insights into where your customers are happy and where they’re not.
See where your locations are falling short quickly and easily. Get insights from each location and see how they compare to their competition. It’s easy with AI.
Find poorly performing locations, service issues or critical emergencies right away. Go from the big picture of your brand performance all the way down to each location. All in real time.
Go from customer feedback to insights to action
The groundbreaking AI in the Chatmeter platform is built to give multi-location businesses unparalleled insights into every location. Identify issues earlier, see competitive opportunities before anyone else and start winning.
Register for the webinar
Chatmeter is powering results every day
“We have been using Chatmeter at a higher level. Whenever a franchisee wants to open a new location we look at Chatmeter reviews, participation on the platform, and whether the store managers are trained on Chatmeter. This is part of our scorecard that determines whether they can open a new location. ”
—A&W spokesperson