Blog
Jan 19, 2023
3 ways brands can brilliantly use technology to listen in on their customer’s top needs
A powerful combination of platform, people, and personalization
Trust Chatmeter’s friendly, knowledgeable, and reliable customer success team—the real force behind your future success.
Assisting you on your
journey to successful CX
Chatmeter’s top-notch customer support begins immediately with a seamless onboarding process where we will build you an unbeatable strategy designed to dovetail seamlessly with your greater business goals.
Partner With UsDriving your success through expert and personalized service
Chatmeter’s customer success team excels in helping customers uncover the deep insights that can make an impact on their brand’s growth.
Dedicated success manager
Monthly
check-ins
check-ins
Quarterly business reviews
On-call product support
24/7 help center access
ChatExec
The ChatExec team is here to support your multi-location brand maintain and optimize its online presence with expertly-written review responses, listings updates, social media, and more. Leverage our expert team as they keep your brand voice consistent, respond to customer review quickly, and improve your online reputation.
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Listings management
Maximize online and in-store traffic, drive revenue, and increase brand love and loyalty by engaging customers with accurate online content 24/7. Focus on what you do best while our listings management masterminds keep your brand voice consistent between the online to offline customer journey.
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Customer success
and training
Chatmeter’s customer success team ensures clients optimize our end-to-end platform efficiencies and effectiveness, beginning day one. More than just a helping hand, Chatmeter is a strategic partner and the key to success for leading brands.
Learn MoreSee why partners love us
“Chatmeter has been a great partner for managing our reviews and reputation. They also do an incredible job updating our listings and are constantly coming out with new features that greatly affect our day to day process positively.”
“Chatmeter has been excellent to work with! The onboarding team has been so helpful and really on top of everything to get us up and running efficiently.”
“We are extremely satisfied with the customer support that we receive from Chatmeter. We are constantly learning from them and are able to respond to more reviews and keep our listings accurate.”
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Blog
Mar 03, 2023
Top ways consumers show brand love in 2023: insights into the modern online dialogue