RestaurantsTurn up the heat on your restaurant’s reputation
Hear what your diners are saying about your restaurant so you can
react and build brand love and loyalty.
Proud to support these restaurant brands and more
Create culinary experiences that your customers crave
What’s popular today isn’t always popular tomorrow. You need to stay on top of your customers’ tastes.
- Have your diners ever been ignored by a server?
- Do you know your fan-favorite gluten-free meals?
Deepen your customer understanding by listening, learning, and acting on what they are saying to keep them coming back for seconds with Chatmeter’s Brand and Reputation Intelligence Platform.
94%
of diners choose restaurants based on their online reviews
Humans are hungry — serve up magical experiences they’ll never forget
Today’s most successful restaurants manage and enhance the customer experience at every touchpoint, from online ordering to in-person dining. Tap into your customers’ needs and adjust your CX strategy anytime, anywhere with Chatmeter.
Entice hungry diners with 5-star reviews and a stellar online reputation that puts you on top of search engine results.
Ensure your individual restaurant listings are up-to-date with your local specials, photos, correct hours of operation, and more.
Engage with your diners across multiple review channels with ease, making sure they have a 5-star dining experience and become loyal customers for life.
Fire up more five-star experiences
Customers are looking for a great dining experience, starting from their first search, social media engagement, or website visit. Download Top 7 restaurant CX trends you need to know to understand how you can build your 5-star reviews and drive brand success.
Download GuideSavor your restaurant’s success
Automate customer insights, streamline reputation management, and gather feedback from surveys – Chatmeter delivers all of this and more to help you build a loyal foodie community.
What customers are saying
“It’s so exciting to see how the voice of the customer is truly shaping the growth trajectory of Rise Brands, and Chatmeter plays an important part in that.”
“We genuinely believe in this product and know it is making a difference for our operators and guests. Since switching to Chatmeter, we have quickly identified key areas of opportunity to enhance our overall guest experience.”
“There is no better tool to better analyze what is happening within our four walls, as we can manage what is being said inside our of venues, and Pulse allows us to manage what is being said outside of the venues.”